Terms & Conditions
Terms & Conditions
Offers are valid for a limited time period.
- Offers cannot be combined with other discounts or promotions unless explicitly stated. (Up to 40% only)
- Advance booking is required to avail of most offers.
- A valid government-issued photo ID (e.g., Passport, Driver’s License, or Voter ID Card) must be presented by the primary guest at the time of entry.
- The name on the booking must match the name on the ID proof.
- Cinepod reserves the right to deny entry without valid ID proof.
- Entry is not allowed for couples below 18 years of age; individuals under 18 can enter only in groups.
Specific Offers
Weekday Movie Delight:
Discounts apply only to bookings made for movies scheduled from Monday to Thursday (subject to availability).Family Movie Night:
Enjoy one free popcorn refill per person during family movie nights.First-Time Visitors:
Offers are applicable only to customers booking for the first time and are non-transferable.Birthday Special:
A valid proof of date of birth is required to avail this offer. Decorations are subject to availability.Membership Discount:
Membership benefits are valid as long as the membership remains active.
Property Damage and Cleanliness Policy
Property Damage:
Any damage caused to Cinepod property, including but not limited to furniture, screen, or equipment during the booking, will result in additional charges.Guest Responsibility:
Guests are responsible for the actions of their group members, including minors.Compensation Rights:
Cinepod reserves the right to seek compensation for intentional or accidental damage.Theater Damage:
Any damage caused to the theater, including decorative materials like lights, must be reimbursed.Cleanliness Maintenance:
Guests are requested to maintain cleanliness inside the theater. A cleaning fee of up to ₹500 will be charged in cases where significant cleaning is required after checkout.Prohibited Items:
The use of snow spray, cold fire, sparkle candles, and any similar items is strictly prohibited inside the theater.
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Sexual Conduct:
Any inappropriate or sexual behavior within Cinepod premises is strictly prohibited. Offenders will be asked to leave without a refund and may face legal action if necessary. -
Violence:
Any form of physical or verbal violence, harassment, or abusive behavior towards staff or other guests will result in immediate removal from the premises and potential legal consequences. -
Sobriety Policy:
Intoxicated individuals are not allowed inside the theater. -
Substance Abuse:
The use of alcohol, drugs, or other controlled substances within the theater is strictly prohibited.
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Cancellations:
Cancellations made less than 24 hours before the screening will not be eligible for a refund. -
Refund Requests:
Refund requests can only be processed within 7 days of the cancellation, and only if the cancellation is made in accordance with our policy. -
Technical Issues:
In case of technical issues on Cinepod’s end that prevent the screening, guests will be offered either a full refund or a rescheduled screening, based on availability. -
Transfer of Booking:
Bookings can be transferred to another person or date, but this must be done at least 24 hours before the scheduled screening.
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Modification of Offers:
Cinepod reserves the right to modify or discontinue offers without prior notice. -
Management Decisions:
Management decisions will be final in case of any disputes. -
Rules and Regulations:
Guests are expected to adhere to the rules and regulations of the premises at all times. -
Prohibited Items:
Alcohol, drugs, and other controlled substances are not allowed. Spice powders are also prohibited. -
Outside Food:
Outside food is not allowed, except for personal water bottles. You are welcome to order and enjoy food from your favorite restaurant.